FlowOps AI
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How it works

Capture. Understand. Prepare. Approve. Track.

You stay with the client. FlowOps handles the repeating follow-up and admin on the tools you already use. No new computer. No new hardware. Drafts wait for a person.

  • Human approval
  • Written scope
  • No new computer
Book a workflow review See packages
On your existing tools
Human in the loop

From scattered administration to a reviewed next step

Before FlowOps

  • Portal enquiry
  • Unread email
  • Missing telephone number
  • Follow-up overdue
  • Who owns this lead?

With FlowOps

  • Enquiry captured
  • Priority identified
  • Missing details listed
  • Reply draft ready
  • Owner and follow-up assigned
  1. Capture
  2. Understand
  3. Prepare
  4. Approve
  5. Track

The repeating work around the work

A process around the tools you already use.

FlowOps organises the repetitive steps between an enquiry and the next useful action. People keep control of client-facing and business-critical decisions. Nothing new sits on the desk.

  1. 01

    Capture

    Bring enquiries and operational information into a consistent workflow.

  2. 02

    Understand

    Identify urgency, intent, missing details and the likely next action.

  3. 03

    Prepare

    Generate structured summaries, reply drafts, alerts and updates.

  4. 04

    Approve

    Keep people in control before client-facing or business-critical actions.

  5. 05

    Track

    Maintain visible ownership, deadlines, status and daily operational context.

  1. 01Discover

    Map the repeating work on the tools you already use.

  2. 02Validate

    Confirm owners, approval points and what must stay human.

  3. 03Design

    Write the workflow, inputs, outputs and success criteria.

  4. 04Pilot

    Run a bounded live check before anything scales.

  5. 05Scale

    Add scope only with a written proposal you accept.

  1. 01Pain today

    Enquiries, replies and missing details live in too many places.

  2. 02Map the flow

    We agree what repeats and where a person must decide.

  3. 03Pieces connect

    On the tools you already use, the steps become one visible process.

  4. 04Calmer system

    Draft, approve, track — you stay with the client.

  • Capture the enquiry

    Incoming requests from the inbox, form or sheet you already use.

  • Flag missing details

    The workflow lists what is missing before anything goes to the client.

  • Draft the reply

    Prepared text that stays with you until a person approves it.

One visible process

Turn fragmented steps into reviewed progress.

  • On your existing tools
  • Human in the loop

Before FlowOps

Without a shared process

  • Information copied manually
  • Replies written repeatedly
  • Missing details discovered late
  • Follow-ups checked by memory
  • Handovers depend on private notes

With FlowOps

With FlowOps

  • Enquiries captured consistently
  • Missing information identified early
  • Reply drafts prepared for approval
  • Next actions and owners made visible
  • Daily operational summaries generated
  1. Capture
  2. Understand
  3. Prepare
  4. Approve
  5. Track

Built first around real estate operations

Lead follow-up for estate and letting agents without the daily admin scramble.

FlowOps helps capture enquiries, prepare lead summaries, identify missing information, draft replies, flag urgent opportunities and keep follow-ups visible across the team — on the tools already in use.

Explore Estate Agents Try the public demo

Supported workflow capabilities

  • Website, email, portal, Facebook and manual enquiries
  • Concise lead summaries and missing-information detection
  • Urgency and intent identification
  • Reply drafts prepared for human approval
  • Status, follow-up and handover tracking
  • Hot-lead alerts where included
  • Daily team summaries

Other industries

The same operational problem appears across industries.

Estate Agents is currently the most developed workflow. Other systems are scoped around each organisation's real process, tools and approval requirements.

Estate AgentsLead capture, follow-up and property admin Recruitment and HRCandidate and hiring operations Legal operationsIntake, documents and updates Healthcare administrationEnquiries and appointment preparation E-commerceSupport, returns and order questions Construction and tradesQuotes, jobs and site administration Finance and accountingDocuments, deadlines and reporting Executive operationsPriorities, briefings and personal operations

How scope is defined

One workflow means one defined business process.

A workflow is a predefined business process with a clearly defined trigger, input sources, processing steps, approval points, outputs and completion criteria.

  1. Property enquiry
  2. AI summary
  3. Missing information detection
  4. Draft response
  5. Human approval
  6. Lead status update
  7. Follow-up scheduled
The six required elements of a workflow
ElementWhat it defines
TriggerThe event that starts the process.
InputThe approved sources, messages or records used by the process.
ProcessingThe agreed actions, checks and AI-assisted steps.
ApprovalThe points where a person reviews or authorises an action.
OutputThe draft, notification, record or report produced.
CompletionThe condition that closes the process or schedules its next step.

Separate workflow examples

Lead processing, a follow-up summary, a daily management report, a document request, a status change notification and an invoice reminder are separate workflows. Using the same email inbox or Google Sheet does not make them one workflow.

When a separate proposal is needed

A new process, department, team, inbox, CRM, data source, AI decision logic, country, language, email automation, dashboard, reporting requirement, permission model or significant volume increase may create a new workflow or require a separate proposal.

What is not a new workflow

Prompt tuning, email wording, renaming a status, a small dashboard change, a bug fix or clarification of an existing rule normally remains optimisation of the approved workflow.

Optimisation of an existing workflow is included in the plan. Expansion of its operating scope is not automatically included.

Frequently asked questions

Clear answers before the first conversation.

What does FlowOps handle?

Repetitive operational steps such as enquiry capture, summaries, missing-information checks, reply drafts, alerts, tracking and daily updates, within an agreed workflow.

Does it replace my team?

No. It reduces repetitive administration so your team can spend more time on clients, decisions and skilled work.

Do we need a new computer or hardware?

No. There is no new machine. FlowOps embeds into the inbox, forms, spreadsheets and CRM you already use, so you keep working.

Is every action automatic?

No. Output is treated as a draft, and human approval remains in place for client-facing and business-critical actions.

How quickly can a workflow go live?

Timing depends on the workflow, access and integrations. A focused first setup is scoped after the workflow review; more complex systems take longer.

What happens after the workflow review?

We map the process, identify a practical first workflow and provide a scoped proposal covering setup, subscription and responsibilities.

Are Pro and Executive ready without setup?

No. Both require discovery, configuration and testing around the organisation's tools, users and approval rules before going live.

Is online checkout available?

Not yet. Onboarding and payment currently use a scoped proposal and manual invoicing.

What the fee covers

No invented savings.

We do not publish hour-recovery calculators or made-up company results. A workflow review is free. Setup and subscription fees apply only after a written proposal you accept.

  • Review first

    One repeating process, on the tools you already use.

  • Written scope

    Boundaries, approval points and success criteria before implementation.

  • Manual invoice

    No automatic checkout. Live service needs a separate written agreement.

Package

Starter, Growth, Pro or Executive — against an approved scope, billed by manual invoice.

See packages

How it works

Capture, understand, prepare, approve, track. You decide what reaches the client.

The process

How we work

Control stays with you.

  • Tools you already use

    The workflow embeds into the inbox, forms, sheets and CRM you already approve. No new computer on the desk.

  • Evidence before live

    We map the repeating process and write the scope before anything goes live. No build on a guess.

  • Human control stays

    Client-facing and business-critical actions wait for a person. Draft first, then you approve.

Next step

Book a free workflow review.

Describe one repeating process. We map people, tools and approval points, then send a practical next step. No obligation.

Book a workflow review