Packages and billing

Update options

Package changes, workflow expansion and billing-period updates use a written proposal and an accepted Order Form. There is no automatic upgrade, card charge or renewal. Fees and setup are on Packages; invoice method is on Payment Options.

Package changes

Starter, Growth, Pro and Executive are listed on Packages. A move to a higher package takes effect from the next billing period or the date recorded on the Order Form. A move to a lower package likewise needs written acceptance, from the end of the agreed period or the recorded date. Package names stay as product identifiers.

Workflow expansion

A new workflow, integration, user, department or data source is not an automatic package upgrade. These may need a setup fee, a changed monthly or annual fee, or a separate proposal. Operating limits are in the Service Scope.

Monthly and annual periods

Monthly fees are invoiced manually for the agreed period. The annual price is 12 months for the price of 10. A fixed period does not renew automatically. Notice, early ending and refunds follow the accepted agreement; the website does not create a general cancellation rule.

Founding Partner

Founding Partner setup is for the first 10 clients, or until 31 October 2026, whichever comes first. The discounted annual base fee holds only while the original scope and continuous service remain unchanged. A package change, extra workflow or significant volume may need a revised proposal.

See Payment Options, Packages and the Terms.

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